What information we collect from you
We automatically collect limited information about your computer when you visit our site. Kura-Kura records the IP address of visitors in the case of a problem occurring on our server, as well as for statistical purposes. The IP address of a user may be the same each time, or it may be different - this depends on the method of connection ie. dial-up or constant connection (eg. DSL or cable modem ). In both cases, it is extremely difficult to gain personal information from the IP address of a visitor, and we will never attempt to find out this information from you.
If you came to our site by clicking on a link on a different site, Kura-Kura will also record this information. This kind of information helps us understand our users’ preferences and measure the effectiveness of various advertising. It will also help us to customize the content of our website and to improve our service. All information is collectively integrated into our our database (as opposed to being collected individually from each user) and is used as a general overview of all our users.
Small data text files called “cookies” will be sent to your computer’s hard drive. These cookies help us recognize previous visitors and also identify the route history of users. Kura-Kura cannot identify any personal information stored in these cookies, nor can we gain access to any information stored on your hard drive. In addition, we cannot access information from cookies sent from other websites. Information collected will only be used as described above, and also to improve our website. Each user can prevent their browser from accepting new cookies, however in this case cookies from all websites will be blocked, not only cookies sent from Kura-Kura. As every browser is different, it is best to go to the Help portion of the toolbar of your browser to explain how to block cookies. As personal information cannot be gained, we recommend users to accept cookies sent to them from Kura-Kura.
２．For users using the Ubud Line booking system
If you use the Ubud Line booking system, we will collect personal information from you such as your name, email address and the hotel you are staying in. This information is personally input by you when completing the online booking form, and will be saved for your convenience as cookies on your hard drive. This means that you will not have to enter your information each time you fill out a booking form.
How we use your information
We will use users’ information for the benefit of both Kura-Kura and its website users.
With whom we share your information
We may provide personal information to third parties such as market research companies and marketing service providers (such as advertising agencies) for the purpose of KURA-KURA marketing. These third-parties are not permitted to share or use the information for any other purpose.
In addition, KURA-KURA has an obligation to cooperate with the judicial law, should personal information be demanded. In this instance, only limited information as required will be disclosed.
How we protect your information
KURA-KURA has taken steps to protect personal information stored in our systems. For example, only employees who we believe have a legitimate reason will have access to users’ personal information.
We perform measures to avoid the illegal access of users’ information, however no system can guarantee 100% security.